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Case Study

Leadership 360 assessments

Business need

Our client, a high-performing state entity in East Africa, wanted to expand its engagement efforts by introducing leadership 360-degree assessments. It was key for them to understand leaders’ strengths and development areas driving results.

Solution

  • Our team worked with the client in finalising a set of questions linked to leadership competencies at various levels.
  • Our next step was to gather all employee-related data to deliver the survey.
  • We worked with our technology partner to build a platform to deliver the survey.
  • After going going live, we provided regular updates on completion.
  • Once the survey had closed, we communicated with the individual as well as shared integrated reports per leadership level.
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Impact

  • The integrated reporting enabled the client to identify bulk development needs and implement action plans.
  • Individual reports enabled leaders to work on their development areas and celebrate their strengths.
  • The client retained our services for similar work for a more extended period.

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